Niruban Jeyabalasundaram
Douglas
Summary
Accomplished Director at N&N Ltd T/A Breagle Glen Indian Restaurant, adept in strategic planning and people management. Excelled in fostering professional growth, enhancing team collaboration, and driving business development with key stakeholders. Demonstrated expertise in operations management and teamwork, significantly boosting team morale and client satisfaction.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Director
N&N Ltd T/A Breagle Glen Indian Restaurant
09.2018 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Business Development Manager
Bayleaf Indian Dinner
01.2016 - 08.2018
Business Development Manager
Broadway Masala Indian Restaurant
04.2014 - 11.2015
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Sales Assistant
Panai Limited
02.2012 - 12.2013
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Computing And Information Systems
University of West London
United Kingdom02.2013
IIS City Campus
Srilanka 01.2009 - 05.2011
High School Diploma -
Chavakachcheri Hindu College
Sri Lanka09.2008
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Strategies and goals
- Business Development
- Business Administration
- Sales management
- Teamwork and Collaboration
Timeline
Director
N&N Ltd T/A Breagle Glen Indian Restaurant
09.2018 - Current
Business Development Manager
Bayleaf Indian Dinner
01.2016 - 08.2018
Business Development Manager
Broadway Masala Indian Restaurant
04.2014 - 11.2015
Sales Assistant
Panai Limited
02.2012 - 12.2013
IIS City Campus
01.2009 - 05.2011
Bachelor of Science - Computing And Information Systems
University of West London
High School Diploma -
Chavakachcheri Hindu College
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