Danielle Crowe
Jurby,Isle Of Man
Summary
Dynamic and detail-oriented professional with extensive experience at Northern Fuels Ltd, excelling in document management and billing administration. Proven track record in bank reconciliation and effective communication, ensuring accuracy and compliance. Adept at problem-solving and fostering team collaboration, consistently enhancing operational efficiency and customer satisfaction. A great sense of humour and, most of all, a hard worker.
Overview
21
21
years of professional experience
Work History
Secretary and Accounts
Northern Fuels Ltd
Jurby
03.2014 - Current
- Organised and maintained filing systems for important documents.
- Before reviewing billing statements for accuracy, submit them for payment processing.
- Perform data entry into computer systems, and ensure the accuracy of all entered information.
- Compile various stock data for Customs and Excise to enable us to pay the correct duty due for certain fuels.
- Payroll duties.
- Bookkeeping and preparing the accounts for the VAT monthly return at the beginning of each month, as well as daily bank reconciliations.
- General shop work, input stock onto the till, and arrange for collections from our suppliers.
- The General Administration for a fuel company should run smoothly and keep in line with any legal requirements.
Accounts Assistant
Mediatech Ltd
Ramsey
04.2016 - 03.2020
- Ensured accuracy of data entry into accounting systems by verifying documents against source information.
- Worked with multi currencies
- Managed vendor relations through timely invoice payments and resolution of outstanding disputes.
- Reconciled bank statements regularly to maintain financial integrity.
- Generated monthly financial reports for management review, enhancing decision-making processes.
- Reviewed invoices for accuracy prior to payment processing to prevent errors.
- Assisted in accounts receivable, payable, and general ledger activities for smooth operations.
- Participated in month-end closing by preparing journal entries and accruals efficiently.
- Supported external auditors during annual audits by providing requested documentation promptly.
Temp Accounts Payable Assistant
Poker Stars Amaya Group
Onchan
05.2015 - 04.2016
- Executed data entry into accounting system, ensuring accuracy of financial reports.
- Processed vendor invoices promptly to maintain cash flow.
- Conducted thorough research on past due invoices as required.
- Verified necessary approvals prior to payment processing to ensure compliance.
- Maintained organised filing systems for paper and electronic documents.
- Generated weekly check runs for approved invoices, enhancing payment efficiency.
- Reviewed aging reports regularly to facilitate timely payments.
- Communicated with suppliers to resolve billing inquiries or discrepancies.
Cafe Manager
Isle of Man Motor Museum
Jurby
09.2014 - 04.2015
- Open a new cafe with a tight time scale of two weeks, source furniture, catering machinery, enroll staff, create a working schedule for a 12-hour day, seven days a week, ensure all legal requirements are in place, implement company policies, and pay staff on time.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed household errands and other essential duties.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Administrator
Raymotors Ltd
Ramsey
04.2004 - 09.2014
- Recorded all sales, including workshop and car sales, ensuring accurate financial tracking.
- Maintained inventory records in an electronic system to enhance data accessibility.
- Tracked monthly car sales and associated costs to effectively calculate commissions for sales staff.
- Created a streamlined process for distributing monthly service and health care reminders to customers.
- Covered Rapid Auto Centre reception during staff shortages to maintain operational continuity.
- Collected new and used vehicles from the boat, supporting inventory management.
- Developed a comprehensive sales record sheet to improve accuracy and efficiency in multi-franchise reporting.
Education
Credit - General Administration
IOM College
Isle Of Man 09-2013
NA - Hairdressing And Beauty
Isle of Man College
Isle Of Man 09-1985
O'Level and CSE's - Art, Science, English, Maths, Civics.
QE2 Peel
Isle Of Man 01-1985
Skills
- Document management and data entry
- Billing and payroll administration
- Bank reconciliation and accounting
- Office organisation and administration
- Customer service and support
- Attention to detail
- Effective communication skills
- Problem-solving strategies
- Inventory management and supply restocking
- Confidentiality and privacy practices
- Phone etiquette and reception skills
- Document preparation and filing
- Keyboarding proficiency
- Microsoft Excel and Word proficiency
- Problem solving
- Effective communication
- Team collaboration
- Sales support
Education and Training
other,other,other
Personal information
- Helped run a successful sidecar race team with my husband, I now enjoy helping in the background with my two sons
- Equine management and training
- Gardening
- All forms of music
- Solialising with my family
Affiliations
- Equine management, riding, and supporting my family at events
- Supporting my family in their Sidecar racing career
Timeline
Accounts Assistant
Mediatech Ltd
04.2016 - 03.2020
Temp Accounts Payable Assistant
Poker Stars Amaya Group
05.2015 - 04.2016
Cafe Manager
Isle of Man Motor Museum
09.2014 - 04.2015
Secretary and Accounts
Northern Fuels Ltd
03.2014 - Current
Sales Administrator
Raymotors Ltd
04.2004 - 09.2014
Credit - General Administration
IOM College
NA - Hairdressing And Beauty
Isle of Man College
O'Level and CSE's - Art, Science, English, Maths, Civics.
QE2 Peel
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