Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Eleanor (Ellie) Cain

Port Erin,Isle Of Man

Summary

Currently I am working as a Tesco Colleague, where I have been able to develop my confidence with other colleagues that I work closely with in my department and customers that I interact with during the day-to-day running of the store, allowing me to come out of my comfort zone. This has motivated me to take the next step in my career at Tesco for the role as Shift Leader.

Over the last 14 months I have been able to create strong working relationships with fellow colleagues and shift leaders, creating an environment within the store that is collaborative and has an ease of communication. Also I have acted as a role model for new starters, showing them through processes such as stock rotation, surplus management, reductions, etc.

Overview

3
3
years of professional experience

Work history

Tesco Colleague

Tesco
Port Erin, Isle of Man
06.2024 - 08.2025
  • Worked flexible hours, covering holidays, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Front of House/Bar staff

Foraging Vintners
Port Erin, Isle of Man
07.2024 - 09.2024
  • Development of my confidence from dealing with customers face to face
  • Kept my cool during busy periods or private events
  • Ensured customer satisfaction by providing excellent service.
  • Made cocktails for customer enjoyment.
  • Prepared beverages, ensuring consistent quality.
  • Restocked bar efficiently during busy periods.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Front of House

Port St. Mary Golf Pavilion
Port St. Mary, Isle of Man
07.2022 - 08.2024
  • Involved in making drinks and taking food orders
  • Environment was often slightly stressful when busy, of which I feel I work best under pressure
  • Dealt with the customers, and worked as a team to bring the food and drinks.
  • Taught me how to work better as a team
  • Improved how I react under pressure and to has sharpened my time management skills
  • Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces.
  • Gained experience in all restaurant activities, including waiting, bar and front of house.

Education

GCSEs -

Castle Rushen High School
Castletown, Isle of Man
09/2017 - 07/2022

A-Levels -

Castle Rushen High School
Castletown, Isle of Man
09/2022 - 04/2024

Skills

  • Communication skills
  • Training new starters
  • Acting as role model
  • Process explanation
  • Patience and support
  • Organizational skills
  • Time management strategies
  • Staff coordination
  • Break scheduling
  • Responsibility and accountability
  • Task oversight
  • Leadership abilities
  • Problem-solving
  • Team building

Affiliations

  • Vinyl record collecting
  • Walking
  • Reading
  • Vintage fashion
  • Music

References

References available upon request.

Timeline

Front of House/Bar staff

Foraging Vintners
07.2024 - 09.2024

Tesco Colleague

Tesco
06.2024 - 08.2025

Front of House

Port St. Mary Golf Pavilion
07.2022 - 08.2024

GCSEs -

Castle Rushen High School
09/2017 - 07/2022

A-Levels -

Castle Rushen High School
09/2022 - 04/2024

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Eleanor (Ellie) Cain