Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager
Faisal Yaqoob

Faisal Yaqoob

Manager
Douglas ,Isle of man UK

Summary

Thorough shift manager brings history exceeding deadline targets and metrics for efficiency and quality. Expert in motivating and managing team members to achieve challenging objectives. Offers physical strength and stamina combined with analytical problem-solving abilities and clear communication skills.

Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Experienced shift manager with over 2 years in mcdonald's. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

5
5
years of professional experience

Work History

Shift manager

Mcdonald's isle of man
Douglas , Isle of man
12.2023 - Current
  • Resolved customer complaints promptly to maintain high service standards.
  • Enhanced productivity through performance monitoring and constructive coaching sessions.
  • Trained staff on product knowledge, resulted in better customer interactions..
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Managed inventory control, reduced wastage.
  • Improved team morale through effective communication and feedback practices.
  • Reported key metrics to upper management for business decision-making process.
  • Assisted employees in resolving workplace conflicts, improved overall team harmony.
  • Optimised shift schedules to improve operational efficiency.
  • Coordinated with team members for seamless shift transitions.
  • Delivered excellent customer service by overseeing staff training programmes.
  • Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
  • Arranged manufacturing schedules to minimise downtime.

Professor of mathematics

Punjab college gujranwala
Gujranwala , Pakistan
01.2021 - 09.2023
  • Fostered critical thinking amongst students by challenging traditional problem-solving techniques.
  • Enhanced student understanding by delivering complex mathematical concepts in an accessible manner.
  • Achieved positive feedback from students with engaging lecture delivery style.
  • Managed administrative tasks efficiently, contributing to smooth department operations.
  • Participated actively in faculty training programmes to improve teaching methodologies.

Education

Advanced management course - Management

Hamburger university mcdonald's
Online
12.2024

Bachelor of mathematics - Mathematics

University of tha punjab
Lahore
01.2021

Certificate of Higher Education - Mathematical Sciences

Kips college
Gujranwala
02.2016

GCSEs - Computer and Information Sciences

Iqbal high school
Gujranwala
05.2014

Skills

Profit and loss understanding

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Languages

English
Upper intermediate
B2
Urdu
Upper intermediate
B2

Timeline

Shift manager

Mcdonald's isle of man
12.2023 - Current

Professor of mathematics

Punjab college gujranwala
01.2021 - 09.2023

Advanced management course - Management

Hamburger university mcdonald's

Bachelor of mathematics - Mathematics

University of tha punjab

Certificate of Higher Education - Mathematical Sciences

Kips college

GCSEs - Computer and Information Sciences

Iqbal high school
Faisal YaqoobManager