Faisal Yaqoob
Manager
Douglas ,Isle of man UK
Summary
Thorough shift manager brings history exceeding deadline targets and metrics for efficiency and quality. Expert in motivating and managing team members to achieve challenging objectives. Offers physical strength and stamina combined with analytical problem-solving abilities and clear communication skills.
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Experienced shift manager with over 2 years in mcdonald's. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
5
5
years of professional experience
Work History
Shift manager
Mcdonald's isle of man
Douglas , Isle of man
12.2023 - Current
- Resolved customer complaints promptly to maintain high service standards.
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Trained staff on product knowledge, resulted in better customer interactions..
- Motivated employees towards achieving sales targets, increased overall store revenue..
- Managed inventory control, reduced wastage.
- Improved team morale through effective communication and feedback practices.
- Reported key metrics to upper management for business decision-making process.
- Assisted employees in resolving workplace conflicts, improved overall team harmony.
- Optimised shift schedules to improve operational efficiency.
- Coordinated with team members for seamless shift transitions.
- Delivered excellent customer service by overseeing staff training programmes.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Arranged manufacturing schedules to minimise downtime.
Professor of mathematics
Punjab college gujranwala
Gujranwala , Pakistan
01.2021 - 09.2023
- Fostered critical thinking amongst students by challenging traditional problem-solving techniques.
- Enhanced student understanding by delivering complex mathematical concepts in an accessible manner.
- Achieved positive feedback from students with engaging lecture delivery style.
- Managed administrative tasks efficiently, contributing to smooth department operations.
- Participated actively in faculty training programmes to improve teaching methodologies.
Education
Advanced management course - Management
Hamburger university mcdonald's
Online12.2024
Bachelor of mathematics - Mathematics
University of tha punjab
Lahore01.2021
Certificate of Higher Education - Mathematical Sciences
Kips college
Gujranwala 02.2016
GCSEs - Computer and Information Sciences
Iqbal high school
Gujranwala 05.2014
Skills
Profit and loss understanding
Results-driven
Customer orientation
Workforce scheduling
Employee development
Financial reporting
Order processing
Leadership excellence
Performance monitoring
Customer liaison
Stress tolerance
Communication skills
Workload prioritisation
Production scheduling
Workforce training
Strategic planning
Customer Service
Workforce training and development
Risk Assessment
Technical troubleshooting
Risk Management
Workflow analysis
Positive attitude
Decision making
First Aid certification
Office and administrative tasks
Change management
KPI tracking
Project coordination
Public speaking
Equipment Maintenance
Budget management
Stress management
Safety protocols
Product knowledge
Motivational leadership
Languages
English
Upper intermediate
B2
Urdu
Upper intermediate
B2
Timeline
Shift manager
Mcdonald's isle of man
12.2023 - Current
Professor of mathematics
Punjab college gujranwala
01.2021 - 09.2023
Advanced management course - Management
Hamburger university mcdonald's
Bachelor of mathematics - Mathematics
University of tha punjab
Certificate of Higher Education - Mathematical Sciences
Kips college
GCSEs - Computer and Information Sciences
Iqbal high school