Gemma Varey

• Provided comprehensive care to clients by ensuring their physical and emotional needs are met
• Supported clients in daily activities to enhance their quality of life
• Prioritised person centred care to maximise independence for clients with dementia and limited mobility
• Assisted in all aspects of personal hygiene, prioritising client dignity, privacy and independence
• Administer medication according to prescribed schedules, ensuring health maintenance
• Monitor physical and emotional well being of individuals, reporting changes to care managers
• Developed supportive relationships with clients, fostering trust and open communication
• Built strong client relationships through person centred approach, being compassionate and friendly
• Assured proper nutrition by preparing meals as per dietary requirements of each individual client
• Ensured clean, safe environment to enhance client comfort and safety
• Documented accurate daily records
• Collaborated with Praxis Care to support adults with additional needs

I took time out of working to concentrate on my children.

My daughter Ellie has Lennox Gastaut Syndrome and global development delay. Ellie was born in 2007 and diagnosed in January 2009. I did some light part time work while Ellie was young but my main role was taking care of her. Ellie required 24/7 care.

• Developed and maintained collaborative relationships with healthcare professionals to ensure comprehensive care for Ellie
• Trained in administering medications, including rescue medications
• Implemented effective seizure management strategies to ensure safety and well-being.
• Developed and implemented a strict specialist diet for Ellie and created guidelines for respite centres.
• Hands on with all Ellie's personal care, making sure to always maintain her dignity and safety
• Keeping food, health, seizure and general well being daily diary
• Organising Ellie's complicated schedule
• Managed high-stress situations with resilience and composure, effectively navigating crises
• Maintaining house hold and good relationship with son as a single parent throughout

• Worked at Ticket Hall part time as a waitress on the Dinning Car from December 2018 and in later became Restaurant Manager. Left position in January 2023 to start work at Douglas Golf Club.
• Ensured high standards during peak periods, successfully meeting all customer needs
• Executed closing procedures for restaurant and train, maintaining cleanliness and organisation
• Recorded multiple orders (on Dinning Car) and partnered with kitchen and waiting on staff to ensure smooth service
• Checked on tables at regular intervals for customer needs.
• Provided friendly service to create a welcoming environment for diners
• Maintaining safe food handling standards at all times

• Provided a warm and welcoming first impression, delivering excellent customer service
• Managed guest check-ins and check-outs efficiently
• Performed administrative tasks, processed payments, made bookings, answered phones, and responded to emails promptly
• Dealing with any queries or complaints, addressing any concerns
• Maintaining a good working relationship with all departments within the hotel.
• Worked well under pressure at busy times
• When I first started at hotel I began as a chambre maid and my worked my way up, being promoted to supervisor within cleaning department then onto reception.