Katie Louise Smith
Douglas,Isle of Man
Summary
I went to Anagh Coar primary school, then high school i when to Park road for 2 years, then up to St Ninian's school. I worked in hotels in the summer holiday, I then started my working life at Mr B's Bakery, where i gained valuable experience in customer service, teamwork, and working in a busy environment. I was then offered a job in care, which, chose to take because i like trying new things and wanted to gain new experience. Working in care has helped me develop compassion, communication, patience, and a strong sense of responsibility.
I would also help out working for easy2reach hoist higher, with painting jobs as i like to try out new things and find it very therapeutic.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Painting and decorating
Easy2reach hoist hire and property maintenance
Douglas , Isle of man
2020.05 - Current
Applied paint and finishes to a high standard using brushes, rollers , and other equipment.
Prepared surfaces by cleaning, sanding filling,and masking before painting.
Communicated professionally with customers, fostering positive relationships and ensuring satisfaction with workmanship.
Senor health care practitioner
Marathon Court nursing home
Douglas, Isle of man
2015.11 - Current
Delivered high-quality care to clients, enhancing residents' dignity, independence, and wellbeing.
Ensured residents' individual needs were met in accordance with their care plan.
Assisted residents with daily living activities, facilitating personal hygiene, dressing, mobility, and mealtimes.
Accompanied residents to medical appointments, ensuring emotional support and effective communication with healthcare providers.
Built positive relationships with residents,their families, and healthcare professionals.
Health care assistant
Island Care
Douglas, Isle of man
2005.01 - 2015.09
Delivered high-quality care to enhance clients' quality of life.
Coordinated staff rotas and managed banking to ensure clients received essential items, including medication and shopping, while collaborating with medical staff to support clients' health and recovery.
Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them
Manageress
Mr B's
Douglas, Isle of man
2001.03 - 2005.08
Managed daily shop operations to ensure efficient service delivery and customer satisfaction.
Supervised staff to deliver warm, friendly service while maintaining compliance with health, safety, and hygiene standards.
Meeting with senior staff to make sure that the shop is performing to its fullest.
Monitored and recorded food storage temperatures, ensuring proper storage practices and staff awareness of new products and promotions.
Carrying out banking at the end of the day including till reconciliation.
Performed closing procedures by locking doors.
Education
Park Road / St Ninian's High School
Isle of man 1995.09 - 2000.06
Skills
Excellent communication and listening skills
Teamwork under pressure
Personal care assistance
I am a team player and always willing to help and support others
Professional at all times
Work to a high level of confidentiality
Affiliations
- I really enjoy walking, I have completed the End to End Walk in 2016 & I have also completed the parish walk in 2022.I also enjoy camping and exploring.
Certification
Fostering First - Managing Contact
Fostering First - Safer Care
Fostering First - Trauma, Loss, Separation, Training
Fostering First - Safer Caring Training Workshop
Certificates I've done in marathon court
Pearson BTEC Level 3 Diploma in Adult Care
Pearson BTEC Level 3 Award In Awareness Of Dementia
Pearson BTEC Level 3 Certificate In Activity Provision In Social Care
Activities Coordinator 1
Therapeutic Activities
Activities Reminiscence
Activities Move Position
Activities Provision
Dysphagia Awareness
Infection Management
(coshh) Control Of Substances Hazardous To Health
Continence Promotion
Incontinence Training
Nutrition & Diet
First Aid Awareness
Essential First Aid - all ages
Health & Safety
Challenging Behaviour
Food Hygiene
Adult Protection
Moving And Handling Training
Updata Nail Care & Foot Hygiene Training
Dementia Training
Pad Training
Nutrition & Diet
Infection Control
Podiatry Training
Allergens Awareness
Diabetes Training
FreeStyle Libra Diabetes Training
Safeguarding
Allergens Awareness
Behaviour that Challenge
Custom
Addition Information
In 2014 I gained special guardianship,through the court for my nephew who at the time was 4 years old but is now 16.
Timeline
Painting and decorating
Easy2reach hoist hire and property maintenance
2020.05 - Current
Senor health care practitioner
Marathon Court nursing home
2015.11 - Current
Health care assistant
Island Care
2005.01 - 2015.09
Manageress
Mr B's
2001.03 - 2005.08
Park Road / St Ninian's High School
1995.09 - 2000.06