Kayleigh Hughes
Peel
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable shopping experiences. Treats customers with dignity and respect. To seek and maintain A position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to learn new skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Waitress
The Boatyard
02.2022 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Cleaned and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Health Care Assistant
Castle view Nursing Home
03.2020 - 01.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Communicated effectively with patients and families to provide information about care and treatment.
- Supported needs of 60+ residents under long-term care
Front Counter Assistant
Card Factory
02.2019 - 01.2020
- Managed multiple tasks in high-volume environment.
- Greeted customers with smile and provided helpful suggestions.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
Counter Assistant
Anatolia Take Away
08.2018 - 02.2019
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Shop Assistant
Newby's newsagents
01.2017 - 02.2018
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
Shop Assistant
Spar
01.2015 - 03.2017
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
Private Nanny
Private Household, Maurice Ryan
05.2012 - 06.2014
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Retail Shop Assistant
Shoprite's
02.2011 - 04.2012
- Assisted customers with prompt and polite support in-person and via telephone.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
High School Diploma -
St Joseph's Convent Of Mercy
Co. Limerick, Ireland 09.2006 - 06.2010
Skills
- Tactical Communications
- Meal Organizing
- Computer Use
- Routine Management
- Work Coordination
- Tableside Service
- First Aid and Safety
- Time Management
- Medication Side Effect Knowledge
- Complex Problem-Solving
- Communication Assistance
- Vitals Monitoring and Documentation
Accomplishments
- Received consistent positive remarks for quality of care.
- Received consistently positive feedback from parents.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Cared for 2 children ages 2 and 5 years.
- prepared meals for the children
- took children to play school and school
Timeline
Waitress
The Boatyard
02.2022 - 12.2022
Health Care Assistant
Castle view Nursing Home
03.2020 - 01.2022
Front Counter Assistant
Card Factory
02.2019 - 01.2020
Counter Assistant
Anatolia Take Away
08.2018 - 02.2019
Shop Assistant
Newby's newsagents
01.2017 - 02.2018
Shop Assistant
Spar
01.2015 - 03.2017
Private Nanny
Private Household, Maurice Ryan
05.2012 - 06.2014
Retail Shop Assistant
Shoprite's
02.2011 - 04.2012
High School Diploma -
St Joseph's Convent Of Mercy
09.2006 - 06.2010
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