Dedicated Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. .
Overview
7
7
years of professional experience
Work History
Administrative Assistant Intern
Acli - Associazioni Cristiane Lavoratori Italiani
01.2023 - 07.2023
Assisted the clients with disabilities and specific needs.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Served as liaison between departments, fostering open lines of communication to support collaborative problem-solving efforts..
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Interacted with professional services personnel to receive orders, direct activities, and communicate instructions.
Conducted research to inform strategic decision-making processes within the organization.
Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Administrative Intern
University Of Turin
09.2022 - 11.2022
Completed 200h of administrative service under the university administration.
Assisted international students throughout the registration and enrollment process.
Managed multiple aspects of administrative support by meeting the deadlines.
Collaborated with the team members to ensure cohesive administration contributing to the overall effectiveness of the department.
Reviewed files, records and other documents to obtain information to respond to requests.
Responded emails and quarries to maximize the output.
Intern
LOGOSNET
08.2021 - 11.2021
Customer Development and Interaction with strategic approach of potential customers.
Gathered, organized and input information into digital database.
Prepared projects presentations and reports to assist senior staff.
Introduced 10 projects to US and Saudi universities focusing on sports, museums and schools.
Implemented Translation management system(TMS) while handling different projects
Conducted research to develop Business Plans including Competitor Analysis, Positioning, Business & Product descriptions.
Researched email marketing solutions
Assistant Media Planner and Coordinator
Manhattan Communications PVT Ltd
02.2017 - 01.2018
Conducted comprehensive market research to identify target audiences and optimal media channels for client campaigns.
Assisted in budget management processes, ensuring accurate allocation of funds across various media channels.
Generated reports to support development and implementation of marketing plans.
Assisted projects of major commercial clients like Plan Pakistan, ZTBL, Commercial heights.
Facilitated successful campaign launches by coordinating deliverables and ensuring all assets were received, approved, and trafficked on time.
Increased brand awareness through creation of innovative print and digital productions for major publications.
Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Advertising Intern
Orange Advertising. Pvt.Ltd.
10.2016 - 01.2017
Conducted consumer surveys and analyzed purchasing trends.
Managed social media accounts, creating engaging content that generated increased followers and interactions.
Gained valuable experience working with popular advertising platforms such as Google Ads, Facebook Ads Manager, and LinkedIn Campaign Manager.
Used cold calling to reach out to local business owners needing new advertising products and services.
Created technical and financial proposals.
Managed multiple NGOs and Governmental advertising projects at different levels
Education
Master of Arts - AREA&GLOBAL STUDIES FOR INTERNATIONAL COOPERATION
UNIVERSITY OF TURIN
Turin, Italy
07.2024
Bachelor of Arts - Mass Communication
FATIMA JINNAH WOMEN UNIVERSITY
RWP, PAKISTAN
03.2017
Skills
MS Office
Adobe Illustrator
Proposal Writing
Project Management
Social Media Management
Research and Data Analytical Skills
Customer relations and communications
Accomplishments
MS OFFICE (word, excel, powerpoint)
Adobe Illustrator
Proposal Writing
Customer Support
Project Management
Business Development
Social media management
Research and Data Analytical skills
Languages
English
Advanced (C1)
Italian
Intermediate (B1)
Urdu
Bilingual or Proficient (C2)
Timeline
Administrative Assistant Intern
Acli - Associazioni Cristiane Lavoratori Italiani
01.2023 - 07.2023
Administrative Intern
University Of Turin
09.2022 - 11.2022
Intern
LOGOSNET
08.2021 - 11.2021
Assistant Media Planner and Coordinator
Manhattan Communications PVT Ltd
02.2017 - 01.2018
Advertising Intern
Orange Advertising. Pvt.Ltd.
10.2016 - 01.2017
Master of Arts - AREA&GLOBAL STUDIES FOR INTERNATIONAL COOPERATION
UNIVERSITY OF TURIN
Bachelor of Arts - Mass Communication
FATIMA JINNAH WOMEN UNIVERSITY
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