Mariam Gurgenidze

• As part of a structured 5-month program, the opportunity was provided to work in the service department of the revenue service, where involvement in a variety of tasks aimed at improving customer service operations took place. This role contributed to the development of key skills in communication, problem-solving, and operational efficiency, all while collaborating closely with a team to ensure the smooth processing of inquiries and services. Responsibilities included handling customer requests, providing support, and contributing to the continuous improvement of departmental workflows.

My tenure as a researcher at the global company called by "ACT" has not only enhanced my communication abilities, but also equipped me with the proficiency to gather significant company information and prepare official correspondence.

• Gathered and organized information for research purposes.
• Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
• Worked as member of integrated project team in highly collaborative work environment.