Mollie Louise Tiplady
Douglas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.
Overview
3
3
years of professional experience
Work History
Sales Colleague
Currys PC World
11.2022 - Current
- My role is to sell/serve electrical products to customers
- My working hours started most days at 7am and finished 3/4pm working up to 4 days per week
- I have experience with;Counting Cash including till counts and lifts -Ticketing Prices -Lifting heavy goods -Organizing and cleaning the store (and canteen) -Refunding/ exchanging products -Testing and sending faulty products off to repair centres in the UK
- Guiding and assisting customers to find the right product for them -Set-ups; Downloading cloud; Anti-virus; Microsoft and transferring data from old to new customer devices
- Calling and answering the phone regarding product repair centres ,customers and online help services
- Creating Financial Accounts for customers -Shop Live: live streaming customers, presenting products for them to purchase in real time online
- Counts: verifying product/stock figures
- Merchandising the store, updating offers and epic deals etc
- Ordering and Collecting orders for customers online and in-store.
Customer service, stocks and checkout assistant
Robinson's Fresh foods
08.2021 - 10.2022
- Involves early morning start times at the weekend by clocking-in to my role at the above whereby I interact with customers within the store offering guidance and assistance, in the pack-house in weighing and machine bagging various items of fruit and vegetables ready for stocking on shelves or displays and also occasionally working on check-out by handling both cash and card payments for goods.
Customer assistant
Tuck Inn Takeaway
05.2021 - 10.2022
- My roles here are both customer and non-customer facing whether working in a busy kitchen preparing food for cooking or at the till taking orders for take-away food from customers over the phone and in person at the shop counter whilst handling both card and cash payments
Education
BTech Level 1 Distinction Vocational Studies -
UCM college
Betch Level 1 Distinction Science -
UCM College
BTech Level 1 Pass Business Studies -
UCM college
BTech Level 2 Distinction in Health and Social care -
UCM college
Level 2 Diploma in Forensic Science -
University College of Man
Douglas, Isle of Man10.2023
BTEC Level 1 Diploma in Vocational Studies -
University College of Man
Douglas, Isle of Man06.2023
GCSE English Literature D -
Ballakermeen High School
Douglas, Isle of Man07.2022
GCSE English Language C -
Ballakermeen High School
Douglas, Isle of Man07.2022
Mathematics Grade E -
Ballakermeen High School
Douglas, Isle of Man07.2022
Combined Science F -
Ballakermeen High School
Douglas, Isle of Man07.2022
Media Studies F -
Ballakermeen High School
Douglas, Isle of Man07.2022
Health & Social Care D1 -
Ballakermeen High School
Douglas, Isle of Man07.2022
Science double award grade F -
Ballakermeen High School
Douglas, Isle of Man07.2022
Geography E -
Ballakermeen High School
Douglas, Isle of Man07.2022
Skills
- Customer service experience in larger grocery stores;catering and retail environments
- Payment processing
- Complaint handling
- Problem-solving abilities
- Prioritization
- Microsoft PowerPoint
- Microsoft Office Suite
- Order Processing
- Conflict Resolution
- Active Listening
Personal Information
Date of Birth: 01/24/06
References
- Mr Andrew Chandler, Production Manager, Eden Park Industrial Estate, Cooil Road, Douglas, Isle of Man, 07624 401405
- Mr Richard Quayle, Owner, Tuck-Inn, Lower Dukes Road, Douglas, Isle of Man, 07624 254060
- Mrs Vanishree David, Ops Manager, Currys PC World, Spring valley industrial estate, Douglas, Isle of Man, 07624 250422
Hobbies and Interests
- Taking driving lessons
- Re-taking GCSE mathematics lessons at the UCM college
- Assisting parents in running their business in cleaning, tidying, and making up the beds for 12 tenants in their HMO
- Attending motorsport events in the Isle of Man and in the UK
Timeline
Sales Colleague
Currys PC World
11.2022 - Current
Customer service, stocks and checkout assistant
Robinson's Fresh foods
08.2021 - 10.2022
Customer assistant
Tuck Inn Takeaway
05.2021 - 10.2022
BTech Level 1 Distinction Vocational Studies -
UCM college
Betch Level 1 Distinction Science -
UCM College
BTech Level 1 Pass Business Studies -
UCM college
BTech Level 2 Distinction in Health and Social care -
UCM college
Level 2 Diploma in Forensic Science -
University College of Man
BTEC Level 1 Diploma in Vocational Studies -
University College of Man
GCSE English Literature D -
Ballakermeen High School
GCSE English Language C -
Ballakermeen High School
Mathematics Grade E -
Ballakermeen High School
Combined Science F -
Ballakermeen High School
Media Studies F -
Ballakermeen High School
Health & Social Care D1 -
Ballakermeen High School
Science double award grade F -
Ballakermeen High School
Geography E -
Ballakermeen High School
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