Randall Miguel
Douglas,Isle of Man
Summary
Positive and proactive individual seeking role as Counter Receptionist. Demonstrates strong customer service and communication skills, paired with quick problem-solving abilities. Aims to enhance customer satisfaction and contribute to business success.
Overview
5
5
years of professional experience
Work history
Casino Dealer/Cashier
Palace Holdings
Douglas, Isle of Man
2021.08 - Current
- Manage and record cash and card transactions to be used for internal financial reporting.
- Carefully handling and counting large sums of cash to ensure that finances are faithfully reflected in financial reports.
- Process over 50 transactions daily.
- Exchange legal currency for gambling chips and coin money.
- Monitor transactions closely to verify legitimacy.
- Collaborate with team members and management to provide efficient, dynamic, professional service at all times.
- Uphold faultless technical standards in dealing, chips skills, bet calculation and rule enforcement.
Accounts Assistant - Internship
Palace Holdings Ltd
Douglas, Isle of Man
2024.04 - 2024.05
- Input sales, purchase and cash transactions.
- Prepared Excel spreadsheets to track internal transactions and financial performance.
- Completed daily and monthly bank reconciliations and noted any discrepancies using Sagew Accounting Software
- Verified invoices against purchase orders to support smooth execution of month-end processes.
Cashier
Marks and Spencers
Douglas, Isle of Man
2021.11 - 2022.01
- Displayed and restocked merchandise by following brand guidelines.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Handled diverse customer queries, providing accurate store, product and service information.
- Regularly restocked, arranged and organised merchandise across front aisles to drive product sales.
- Checked identification for proof-of-age as required, refusing alcohol and tobacco sales to underage customers.
- Encouraged customers to join in-store reward programs, promoting loyalty and increasing sales possibilities.
Cashier
Mojos Fish and Chip Shop
Douglas, Isle of Man
2021.01 - 2021.08
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Handled diverse customer queries, providing accurate store, product and service information.
- Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
Bachelor of Science - Accounting and Finance
University College Isle of Man
Douglas 2022.09 -
Bachelor of Arts - Games Art
Staffordshire University
Stoke-on-Trent 2017.08 - 2020.07
Diploma of Higher Education - UAL Level 3 Extended Diploma in Creative Media Production and Technology
Isle of Man College
Douglas 2015.08 - 2017.07
GCSEs -
St. Ninians High School
Douglas, Isle of Man /2009 - /2014
Skills
- Cash handling
- Good communication skills
- Financial management
- Customer service
- Team collaboration
Languages
English
Fluent
Timeline
Accounts Assistant - Internship
Palace Holdings Ltd
2024.04 - 2024.05
Bachelor of Science - Accounting and Finance
University College Isle of Man
2022.09 -
Cashier
Marks and Spencers
2021.11 - 2022.01
Casino Dealer/Cashier
Palace Holdings
2021.08 - Current
Cashier
Mojos Fish and Chip Shop
2021.01 - 2021.08
Bachelor of Arts - Games Art
Staffordshire University
2017.08 - 2020.07
Diploma of Higher Education - UAL Level 3 Extended Diploma in Creative Media Production and Technology
Isle of Man College
2015.08 - 2017.07
GCSEs -
St. Ninians High School
/2009 - /2014