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Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Accomplishments
Work Availability
Timeline
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Sushma Mallesh
Open To Work

Sushma Mallesh

Software Tester
Ballasalla,Isle Of Man

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionPersonal development programs

Summary

Experienced Software Test Analyst with proven expertise across banking, insurance, investment, and wealth management platforms. Skilled in end-to-end test planning, execution, and defect lifecycle management, with a strong understanding of the full SDLC within Agile and Waterfall environments. Proficient in JIRA, Confluence, and MS Teams, with hands-on experience in test automation and framework enhancement. Recognised for driving process improvements, strengthening test governance, and contributing to high-quality, business-aligned software delivery.

Overview

5
5
years of professional experience
4
4
Certification

Work History

Test Analyst

Nedbank Private Wealth Limited
12.2024 - Current
  • End-to-End System Testing: Conducted comprehensive system testing across all NPW projects, ensuring software solutions met defined business and technical requirements.
  • Test Design & Framework Development: Created detailed test cases, executed manual and automated tests, and built new testing frameworks while enhancing existing frameworks to support full end-to-end IT project testing.
  • Test Coordination & Oversight: Managed and coordinated testing activities across multiple NPWI functional areas, ensuring consistent quality standards and alignment with project timelines.
  • Quality Assurance & Best Practice: Ensured delivered solutions met business needs by applying industry best practices and promoting quality throughout the entire software development lifecycle.
  • Agile Delivery Support: Actively participated in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, supporting the regular and timely delivery of value.
  • Requirements Analysis: Gathered, analysed, and validated business and system requirements to ensure accurate test coverage and alignment with stakeholder expectations.
  • Stakeholder Collaboration: Acted as a subject matter expert in software testing for internal and external stakeholders, supporting Technical Squad Leaders, Project Managers, Business Analysts, and Developers with user stories, feature definitions, sprint planning, and issue resolution.
  • Test Governance & Reporting: Documented test plans, estimations, and test strategies in collaboration with the Test Manager. Prepared and distributed detailed test progress reports, ensuring transparency and effective risk management.
  • Documentation & Compliance: Maintained clear, accurate test documentation and ensured adherence to established test governance frameworks and control processes.
  • Continuous Improvement: Identified opportunities to enhance testing processes, tools, and methodologies to improve overall efficiency and product quality.

QA Automation Test Engineer

Qualitest (Client - RBS NatWest)
11.2023 - Current
  • Comprehensive Test Planning: Developed and executed detailed test plans and test cases for manual and automated testing of Natwest Web & Mobile applications in fortnight sprints.
  • Manual Testing Execution: Conducted extensive manual testing to identify and document software defects, verifying fixes, and ensuring user requirements are met.
  • Test Automation: Designed, developed, and maintained automated test scripts using tools such as Selenium, JUnit, and TestNG, significantly improving testing efficiency and accuracy.
  • Defect Lifecycle Management: Identified, reported, and tracked software defects using JIRA, collaborating with development teams to ensure timely resolution and continuous product improvement.
  • Cross-Functional Collaboration: Worked closely with developers, product managers, and other stakeholders to understand requirements, share insights, and ensure comprehensive test coverage.
  • Performance and Load Testing: Utilized tools like JMeter to conduct performance and load testing, providing critical insights into system performance under various conditions.
  • CI/CD Integration: Integrated automated tests into CI/CD pipelines using Jenkins, contributing to faster and more reliable deployment cycles.
  • Quality Assurance Standards: Ensured adherence to company standards and industry best practices in both manual and automated testing processes.
  • Documentation and Reporting: Created detailed test documentation, including test plans, test cases, and test reports, ensuring clear communication of test results and quality metrics to stakeholders.
  • Continuous Improvement: Actively sought out new tools, technologies, and methodologies to stay current with industry trends and enhance testing processes.
  • Mentorship and Training: Mentored junior team members and conducted training sessions on testing tools, methodologies, and best practices, fostering a culture of continuous learning and improvement.

Test Automation Engineer

Qualitest (Client - Titan)
07.2022 - 10.2023
  • Test Automation Development: Designed, developed, and maintained automated test scripts using tools such as Selenium, JUnit, and TestNG, resulting in increased testing efficiency and reduced manual effort.
  • Continuous Integration and Delivery (CI/CD): Integrated automated tests into CI/CD pipelines using Jenkins, ensuring seamless and rapid deployment cycles.
  • Framework Implementation: Implemented and optimized test automation frameworks, enhancing test coverage, maintainability, and scalability.
  • Cross-Functional Collaboration: Worked closely with development, product, and operations teams to understand requirements, share insights, and ensure comprehensive test coverage.
  • Defect Management: Identified, reported, and tracked defects using JIRA, ensuring timely resolution and continuous improvement in product quality.
  • Performance Testing: Conducted performance and load testing using JMeter, providing valuable insights into system performance under various conditions.
  • Documentation and Reporting: Created detailed test plans, test cases, and test reports, ensuring clear communication of test results and quality metrics to stakeholders.
  • Mentorship and Training: Assisted in mentoring junior team members and conducting training sessions on test automation tools and best practices.

Test Engineer

Qualitest (Client - Tanishq)
07.2021 - 07.2022
  • Executing Test Plans and Cases: Developed and executed detailed test plans and test cases to ensure comprehensive coverage of software functionality.
  • Defect Identification and Reporting: Identified, documented, and tracked software defects to resolution using various defect tracking tools.
  • Collaborative Problem Solving: Worked closely with developers and project managers to understand requirements and troubleshoot issues, ensuring timely and effective solutions.
  • Automated Testing: Assisted in development and execution of automated test scripts to enhance testing efficiency and accuracy.
  • Quality Assurance Standards: Ensured adherence to company standards and industry best practices in software testing and quality assurance.
  • Continuous Learning: Proactively sought out new tools, technologies, and methodologies to stay abreast of industry trends and improve testing processes.

Education

Master of Science - Computer Application

REVA University
Bangalore, India
05.2021

Skills

  • Testing Types: Functional (Smoke, Sanity, System, Acceptance, Integration, Regression Testing) Non-Functional (Performance, Load Testing)
  • Test Automation Frameworks: Linear, Data-driven, Keyword-driven, Hybrid
  • Programming: JAVA, Python 3, VB/VBS, JavaScript
    Web Standards: HTML, HTML 5, CSS3, XML, JSON, JSP, NODEJS
  • Test Automation: Selenium WebDriver, Restful Webservices, SOAP Webservices, TestNG, JUnit,
    Cucumber BDD, SpecFlow BDD, WebdriverIO JSSoftware
  • Development Tools: JIRA, Confluence, Azure DevOps
  • DevOps Tools: Docker, Jenkins, GIT, Maven
  • Build Management Tools: Maven
  • Source Code Management: GIT, GitHub, Stash Bitbucket
  • Continuous Integration: Jenkins, AWS Master Salve Architecture Setup, Groovy Pipelines
  • Web Debugging: Firebug, Selenium IDE
  • Database: MYSQL, JDBC, PLSQL
  • IDEs: Eclipse, Visual Studio
  • Bug Tracking: JIRA, HP ALM
  • Cross Browser Testing: Browser Stack, SauceLabs
  • Code Quality Analysis: SonarQube
  • Project Management Methodology: Waterfall, Agile

Certification

  • ISTQB Certified Tester Foundation Level (CTFL)
  • International association of business analytics (IABAC)
  • MTA: Programming Using Python
  • Object Oriented Programming in Java (UC San Diego)

Hobbies

  • Painting – Founder of "Rocks & Hues by Tanya"
  • Swimming
  • Cooking & Baking
  • Reading Books
  • Cycling
  • Hiking

Accomplishments

  • Best Graduate Engineer of the Year 2022
  • Tester of the Quarter Q2, Q4 2023
  • Reduced Regression Testing Time: Successfully reduced regression testing time by 40% through the implementation of advanced automation scripts using Selenium WebDriver thereby increased test coverage by 30%
  • Improved Defect Detection Rate: Boosted the defect detection rate by 25% by integrating automated tests into the CI/CD pipeline using Jenkins, facilitating faster and more reliable deployments.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Test Analyst

Nedbank Private Wealth Limited
12.2024 - Current

QA Automation Test Engineer

Qualitest (Client - RBS NatWest)
11.2023 - Current

Test Automation Engineer

Qualitest (Client - Titan)
07.2022 - 10.2023

Test Engineer

Qualitest (Client - Tanishq)
07.2021 - 07.2022

Master of Science - Computer Application

REVA University
Sushma MalleshSoftware Tester