Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Talia Jackson

Douglas,Isle Of Man

Summary

Proven team player and empathetic communicator, I excelled at Fusion Beauty by enhancing customer experiences through meticulous cleanliness and proactive service. My initiative in both salon and library settings boosted efficiency and satisfaction. Skilled in customer service and inventory management, I consistently contributed to a positive brand image and operational success. Dedicated and efficient professional with experience as a Hair Salon Assistant at Fusion Beauty and Library Student Assistant at The Family Library in Douglas. Demonstrates excellent verbal communication, empathetic listening, and teamwork skills. Proven ability to manage time efficiently, take initiative, and build positive customer relationships. Adept at maintaining high standards of hygiene and organisation, ensuring seamless operations in both salon and library settings. I am also eager to support library operations while pursuing academic goals, and possess strong organisational skills and knack for helping others. Reliable and quick to adapt, with love for books and commitment to maintaining welcoming environment. Skilled in communication, teamwork, and problem-solving. Career goal includes leveraging strong customer service skills to enhance client satisfaction in a dynamic environment.

Overview

2
2
years of professional experience

Work History

Hair Salon Assistant

Fusion Beauty
08.2024 - 10.2024
  • Prepared drinks and snacks for customers, paying close attention to dietary requirements, for enhanced salon experiences.
  • Greeted clients warmly upon arrival, offering magazines for a comfortable wait.
  • Carried out thorough, regular salon cleaning to maintain faultless brand image and hygiene standards.
  • Built positive customer relationships, providing friendly service and care throughout appointments.
  • Cleaned and folded towels and robes, managing laundry operations to ensure a constant supply of clean linens.
  • Managed salon reception duties effectively, checking in clients for appointments and notifying stylists of customer arrivals.

Library Student Assistant

The Family Library
12.2022 - 03.2023
  • Conducted regular shelf-reading and re-shelving tasks, ensuring materials are correctly organised and accessible.
  • Assisted library users in locating books and resources, improving user satisfaction and library efficiency.
  • Delivered outstanding, responsive and friendly customer service to members of all ages.
  • Catalogued new arrivals, including books and multimedia resources, maintaining an up-to-date inventory.
  • Collaborated with team members to achieve target results.

Education

GCSE - Religious Education

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - ICT

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - Graphic Communications

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - Health And Social Care - BTEC

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - Enterprise - BTEC

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - Mathematics - Higher

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - Combined Science

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - English Language

Ballakermeen Highschool
Douglas, Isle Of Man

GCSE - English Literature

Ballakermeen Highschool
Douglas, Isle Of Man

Skills

  • Excellent customer
  • Cleanliness and sanitation
  • Empathetic listener
  • Initiative taking
  • Time efficiency
  • Excellent verbal communication
  • Teamwork

Timeline

Hair Salon Assistant

Fusion Beauty
08.2024 - 10.2024

Library Student Assistant

The Family Library
12.2022 - 03.2023

GCSE - Religious Education

Ballakermeen Highschool

GCSE - ICT

Ballakermeen Highschool

GCSE - Graphic Communications

Ballakermeen Highschool

GCSE - Health And Social Care - BTEC

Ballakermeen Highschool

GCSE - Enterprise - BTEC

Ballakermeen Highschool

GCSE - Mathematics - Higher

Ballakermeen Highschool

GCSE - Combined Science

Ballakermeen Highschool

GCSE - English Language

Ballakermeen Highschool

GCSE - English Literature

Ballakermeen Highschool
Talia Jackson