William Buchanan
Douglas
Summary
Recent intern with experience supporting the Operations Department at Ramsey Crookall. I developed experience with Excel, Word and Altamis, I contributed to transferring data from an outdated software to a new software, I also changed and reviewed staff policies and demonstrated strong communication and teamwork abilities. I am passionate about leveraging internship experience to build a career in compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Intern
Ramsey Crookall
02.2025 - 05.2025
- I worked as an operations Intern in the Operations department. I assisted with the department's transition from outdated software to a new software. In particular, I helped with the process of changing the client's details and formatting them correctly into the new software. I also assisted with correcting and reviewing staff policies.
- During my internship, I was allowed the opportunity to gain experience in the Stock Market, Wealth Management and Financial Regulations, learning from the many professionals at Ramsey Crookall.
Sales Assistant
EVF Shop
05.2022 - 08.2022
- Managing inventory levels and stock checks to provide a clear and accurate level of goods available and advising management of what goods need to be re-ordered in a timely manner
- Operating a Point-of-Sale system to process customer transactions accurately and efficiently
- Working as a team member and independently to ensure the company’s goals are met
- Providing a high standard of customer service, assisting customers with enquiries and ensuring that customers have a positive shopping experience
Assistant
Blue Target M&V Services (Shipping and Logistics)
05.2021 - 12.2021
- Providing door-to-door service with a focus on customer satisfaction
- Loading and unloading vehicles in accordance with high company standards and ensuring that customers' property is safeguarded
- Upholding the company’s high standards of safety and professionalism and interaction with customers
Education
Bachelor of Arts - Theology & History
The King’s University
Edmonton, Canada02.2024
International Baccalaureate -
King Williams College
07.2021
IGCSEs And GCSEs -
King Williams College
08.2019
Skills
- Dependability and leadership
- Team collaboration
- Customer service and care
- Public speaking proficiency
- IT proficiency
Certification
- International Baccalaureate
- History HL - 5
- German AB - 4
- English HL – 4
- Economics HL - 4
- Mathematics: AI SL – 3
- EVNS - 3
- Theory of Knowledge (TOK) - C
- IGCSE'S
- English Language - 5
- English Literature - 5
- Combined Science - C
- History - 4
- Business Studies - C
- GCSE
- Religious Studies – C
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillation (AED) (Expired)
- London Academy of Music and Dramatic Art (LAMDA) Public Speaking Level One (Grade Two)
References
References are available upon request.
Timeline
Operations Intern
Ramsey Crookall
02.2025 - 05.2025
Sales Assistant
EVF Shop
05.2022 - 08.2022
Assistant
Blue Target M&V Services (Shipping and Logistics)
05.2021 - 12.2021
Bachelor of Arts - Theology & History
The King’s University
International Baccalaureate -
King Williams College
IGCSEs And GCSEs -
King Williams College
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